Had bern with company for several years now, can't wait to pay them off. 1st time I was late, one representative actually came to the house to collect. With this last loan, I fell behind due to health issues, account not even 2 months late, tried to contact McHenry...Read more
The macomb illinois site is a scam. Financed a vehicle and a year later transmission went out. ( Not their fault of course). Susan said take it to this place in quincy we work with them. Got the bill-half of what we thought it would be- and were told they can't help...Read more
Sorry about the couple of things I said didn't come out right. I ws just trying to say over all there customer service or customer relations is awful. Not one personable person at all there. Enough from me just as I said confused at the customer service they have and...Read more
Heights Finance - Loan refusal
Claim to lend and help people with low credit scores. Denied loan cor 1500 and asked for a co-signor. Guilty of false advertising.
Short Review on February 23, 2017
I wanted to pay my debt off in payments of $500 to total $1500 thatcway i dont pay $3000. To settle this. But was told no that he didnt care and to deal with lawyer
Short Review on November 17, 2016
You know what i have been with hights for 25 years on and off now all of a sudden i do not have good crdeit what they need back is Mel he know how to talk and treat pople not like the *** holes they have now i was never late or missed a payment but they do not give a *** but thats ok i hope you get 10 that do not pay thanks alot for nothing gail melvin
Short Review on November 01, 2016
The customer service sucks now. I do not need to be bullied to pay my bills they get there money every month. I hate going in there anymore. It is the west plains mo location .
Staff is? I don't even know how to explain it. Not personable at all. I have dealt with several loan companies in their bracket and have been treated with such kindness. Again still do not know how to describe there approach to customers. They are like robots or...Read more
had loan for about 10 months when I noticed a credit inquiry on my account I called and was informed that there wasn't one ran at the loan inception after some thought I began to wonder so I investigated my credit history and discovered not only was one run when loan...Read more
I didn't like
- Staff needs some training
I have been working with my local Heights office for a couple years. I went through a bankruptcy and needed to get back on my feet. I have refinanced a couple times and never had any issues. They try to get you to take more money than you request sometimes and they...Read more
The office is fully staffed, however it takes days to get an answer. when you sign your loan paperwok they slide in insurance that is very expensive and adds to your monthly payment. This not told to the customer during the application process nor is it disclosed...Read more
I have done business with this company (Heights Finance) for many years and prior to the negative experience I had with them about 2 years ago, everything was good but now that my account is almost paid off (1 month left) I thought I would write this review to warn...Read more
I unfortunately filed bankruptcy this year due to a job change because of unforeseen circumstances with my sons health. I reached out to this company for a loan to begin the task of rebuilding my credit. I took and it turns out only needed it for a short time. ( 3...Read more
No complaints here! In the past I have had several personal loans and also had a title loan with Heights Finance. I am close to paying off my most recent one early, just by rounding my payments up every month. When I came across this site, I had to post a review,...Read more
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