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2.9 Based on 19 reviews
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  • Customers like
    • Opportunity to loan money 2
    • Customer support 1
    • Opportunity to rebuild credit and management 1
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    • Staff needs some training 2
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had loan for about 10 months when I noticed a credit inquiry on my account I called and was informed that there wasn't one ran at the loan inception after some thought I began to wonder so I investigated my credit history and discovered not only was one run when loan started there was another and now this one WHY??? Most unhappy paid off loan 6 months early will never do bus with them again and will tell all to avoid some 2 weeks passed after... Read more

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I have been working with my local Heights office for a couple years. I went through a bankruptcy and needed to get back on my feet. I have refinanced a couple times and never had any issues. They try to get you to take more money than you request sometimes and they offer all kinds of insurance with the loan but they take no for an answer with out issues. They also allow you to defer a payment and just pay interest. I'll be paid off soon and... Read more

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I have had three loans with heights finance and paid them off without them having to garnish my wages now that i really need some money they won't help me

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The office is fully staffed, however it takes days to get an answer. when you sign your loan paperwok they slide in insurance that is very expensive and adds to your monthly payment. This not told to the customer during the application process nor is it disclosed when you sign your loan paperwork. The customer is not allowed to read the loan document, they simply tell you to initial and sign. The only thing they disclose is the arbitration... Read more

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I have done business with this company (Heights Finance) for many years and prior to the negative experience I had with them about 2 years ago, everything was good but now that my account is almost paid off (1 month left) I thought I would write this review to warn people of this company BECAUSE they are not such good people!! When I first became a customer and for a few years following there was a different Manager there and she was great... Read more

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I unfortunately filed bankruptcy this year due to a job change because of unforeseen circumstances with my sons health. I reached out to this company for a loan to begin the task of rebuilding my credit. I took and it turns out only needed it for a short time. ( 3 months) I called for the payoff and was shocked that I owed $300 more than I borrowed and had made two payments. I initially called the branch and my loan officer was on vacation and... Read more

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I like working with Nate however he's so busy he hasn't gotten back to me on refinancing my loan and I need the money asap

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Hello my name is Bevetly M and I have not had not one problem with this company! I pay my loan back when I'm suppose to the same way they let you have money is the same way people should pay it back! I love Height Financial an the customer service that comes eith it! GREAT JOB! I gave slso referred someone tgat was also spproved for a loan as well!

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My payment was due the 31st...the next day...i got a letter from a lawyer's office!! For being a day late?!! Really??!! The manager at this location (Michigan City, IN) has screamed at me on the phone, called me a b****....i have called corporate...and they have taken no action...DO NOT ever go to this place for any type of loan..

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my loan is not due to be paid off until aug,,paid on it for 5 years on time,,got sick in nov,,and missed 2 payments so we told them we where just going to pay it off they tried to get me to take another loan out when I refused to they started playing hard ball,,,,by the time they were done the loan balance had double to pay it off within a weeks time,,,,everytime we tried to pay it they went up on the balance,,wanted court cost and we wasn't... Read more

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