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2.8 Based on 17 reviews
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  • Customers like
    • Opportunity to loan money 2
    • Customer support 1
    • Opportunity to rebuild credit and management 1
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The office is fully staffed, however it takes days to get an answer. when you sign your loan paperwok they slide in insurance that is very expensive and adds to your monthly payment. This not told to the customer during the application process nor is it disclosed when you sign your loan paperwork. The customer is not allowed to read the loan document, they simply tell you to initial and sign. The only thing they disclose is the arbitration... Read more

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I have done business with this company (Heights Finance) for many years and prior to the negative experience I had with them about 2 years ago, everything was good but now that my account is almost paid off (1 month left) I thought I would write this review to warn people of this company BECAUSE they are not such good people!! When I first became a customer and for a few years following there was a different Manager there and she was great... Read more

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I unfortunately filed bankruptcy this year due to a job change because of unforeseen circumstances with my sons health. I reached out to this company for a loan to begin the task of rebuilding my credit. I took and it turns out only needed it for a short time. ( 3 months) I called for the payoff and was shocked that I owed $300 more than I borrowed and had made two payments. I initially called the branch and my loan officer was on vacation and... Read more

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I like working with Nate however he's so busy he hasn't gotten back to me on refinancing my loan and I need the money asap

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Hello my name is Bevetly M and I have not had not one problem with this company! I pay my loan back when I'm suppose to the same way they let you have money is the same way people should pay it back! I love Height Financial an the customer service that comes eith it! GREAT JOB! I gave slso referred someone tgat was also spproved for a loan as well!

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My payment was due the 31st...the next day...i got a letter from a lawyer's office!! For being a day late?!! Really??!! The manager at this location (Michigan City, IN) has screamed at me on the phone, called me a b****....i have called corporate...and they have taken no action...DO NOT ever go to this place for any type of loan..

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my loan is not due to be paid off until aug,,paid on it for 5 years on time,,got sick in nov,,and missed 2 payments so we told them we where just going to pay it off they tried to get me to take another loan out when I refused to they started playing hard ball,,,,by the time they were done the loan balance had double to pay it off within a weeks time,,,,everytime we tried to pay it they went up on the balance,,wanted court cost and we wasn't... Read more

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I have always went to heghts for a loan never had a problem Terrence trtan is the man very straight forward will take care of you i see a lot of complaints about this company maybe they need to see terrence !!!TERRENCE TRTAN FOR PRESIDENT! !!

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Worst customer service ever!! Very rude employees and completely unprofessional. They lie to you and overcharge for their loans. They are unwilling to work with someone if they fall behind and immediately start harassing you over the phone, then take you to court before you can pay it off so they can charge you more money for late fees and lawyer costs. Worse loan institute ever! DO NOT USE THIS COMPANY!!!! Read more

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We had 3 loans with them all payments on time. Then I got disabled got behind while waiting on disability. Then tried to pay it off the amount of pay off was changed 3 times. every time we had the money they would change amount. Then garnished my wife's wages at 25% of her pay. after it was payed they still reported it to credit bureau as having balance of almost $500.0 they would not change it to 0 balance. Also there lawyers or a bunch of... Read more

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